Terms & Conditions
RETURNS / REFUNDS FOR ONLINE DESIGN PRODUCTS
Any cancellation or compensation given to the customer will be refunded in a timely manner. Please allow up to 15 business days for the monies to be credited to your account.
Customer must notify The Printer within 6 business days of order acceptance to notify any defects discovered in the ordered product or the claim will be denied. In order to receive replacement Customer must return 100% of the received product within 10 days (at their own expense) from the time when the ordered product delivery was taken.
All charges related to expedite printing (Rush Printing or Shipping) are NOT REFUNDABLE, including for those orders that are returned for any reason.
The Printer ships all packages via UPS. Our standard shipping level is UPS Ground, but you may elect to use an alternative method of UPS shipping. All orders are shipped FOB shipping point, which means ownership and risk of loss transfers to you once we deliver the print products to our shipping carrier.